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Test your safety know-how
Get updates every ten minutes and track local weather with the Storm Centre online map and Hydro One mobile app.
Our comprehensive guide to preparing for a storm
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Find out what you need to prepare for storms and outages
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Make sure all of your information, including contact details, is correct
Scheduled outages are critical to the performance of our transmission and distribution system
Learn what to do during a storm
Receive the latest storm updates and estimated restoration times
Report a power outage to our province-wide hotline, which operates 24/7 at 1-800-434-1235
Electrical equipment is all around us. Keep you and your family safe with these power safety reminders
A safety guide for before, during and after a storm
Find out what to do in an outage and how we will work to restore your power
Learn what to do after a storm
Always turn on lights and appliances one by one to avoid a power surge
Replace any items you may have used in your power outage kit
Get information and updates during an outage, including estimated restoration times
Submit a request for temporary disconnect, tree trimming or cable locate service
Learn how to document any property damage and file a claim if necessary
Building Safe CommunitiesLife Support NotificationsTree TrimmingTemporary Disconnect
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